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Office Coordinator

Fairfax, VA

Join a growing team of fun, innovative marketers

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Office Coordinator

Fairfax, VA

About Direct Development

At DD, we’re a marketing technology agency unlike many others in the DC area. For starters, we serve nonprofits and higher education, and we build long-lasting relationships with our client-partners, to the point where they become like family. Our mission is to “Help Davids beat Goliaths” by developing client-tailored marketing game plans that outperform rather than outspend. We’re known for being highly collaborative, fast-paced, innovative, and creative. We live at the intersection of technology and marketing, with a strong emphasis on data-driven strategies and tactics. We love developing creative, powerful content stories and using the inbound marketing methodology as the engine that drives our initiatives. 

About the Office Coordinator Position

The Office Coordinator role at DD involves managing a wide variety of general administrative and clerical needs. The core duties include customer service, basic accounting operations, data entry and spreadsheet management, ordering supplies, managing technology systems, event planning, creating a positive workspace, and improving the efficiency and culture of our growing team. Our ideal Office Coordinator is able to manage multiple tasks simultaneously, is highly organized and fast, and is able to intuitively determine practical solutions to fit our company’s needs. Beyond just basic office management, we are looking for someone with strong event management skills who also cares about design, presentation, and quality control. Required skills for the position include Quickbooks and Excel proficiency. This role is heavy part-time, potentially leading to full-time, depending on skill level and experience.

JOB DUTIES:

General Office Management

  • Answering and directing phone calls
  • Ordering supplies
  • Receiving, sorting, and distributing the mail
  • Managing technology systems, office appliances and equipment
  • Maintaining a positive workspace that is well organized, beautiful, and promotes teamwork
  • Managing IT/Data/Phone hardware and software and coordination with IT tech support 

Event Planning & Team Culture Coordination

  • Organizing office birthday parties + celebrations
  • Managing in-office client meetings
  • Organizing travel arrangements for DD team to/from conferences, client meetings, etc.
  • Coordinating corporate gifts and holiday events for clients, DD team, and key contacts
  • Creatively inventing opportunities for team bonding and teamwork building

Basic Accounting Operations

  • Receiving and inputting invoices in Quickbooks software
  • Inputting check deposits and cutting checks
  • Creating invoices for clients
  • Making bank deposits

HR Management

  • Maintaining up-to-date employee records
  • Managing employee onboarding, anniversaries, updates, and general communications
  • Updating Employee Handbook with instructions and orientation for all team members

QUALITIES OF THE IDEAL CANDIDATE:

  • Ability to multitask
  • Strong organizational skills and attention to detail
  • Excellent oral and written communication skills
  • Proficient with Microsoft Outlook, Excel, Google Docs/Sheets, Google Drive, and Quickbooks
  • Positive and adaptable attitude 
  • Money conscious
  • Strong eye for interior design and space management
  • Excellent customer service skills

IDEAL AVAILABILITY:

Part-time, approximately 25-34 hours per week. Can lead to a full-time position in the same role.

ADVANCEMENT OPPORTUNITIES:

Office Manager, Company Culture Coordinator, Director of Culture

CONTACT

Email resume, cover letter, and character references to Teresa de Brey, Director of Marketing Operations, at teresa@directdevelopment.com

We live by our 6 Core Values

Treat Clients Like Family

We believe that the roots of great success are great relationships, which is why with us, you get a team — not just a vendor. Your challenges become our challenges and we commit to serving you and your team like you’re one of us.

Be Ridiculously Helpful

You know that feeling you get when you shop at a Trader Joe’s, get helped on the side of the road by AAA, or talk to a Zappos customer service representative? These brands propagate a kind of service that is responsive, personal, and easy — and we strive to emulate them (and then some).

Challenge Conventional Thinking

There’s a lot of fluffy advice thrown around in the marketing technology space (not to mention all the jargon)! Our team researches, tests, and thinks on repeat to bring you marketing strategies that are contextually relevant to your needs — let’s just say we’re healthily skeptical about “industry best practices.”

Treasure Transparency

Authenticity has become such a buzzword these days, but we do pride ourselves in being honest and forthcoming in our pricing, in our strategic recommendations, in our services, and in our projected outcomes. Most of our team members are human (all except Calvin), which means that every once and a while we make mistakes. When we do, we let you know immediately and collaborate on how to best reconcile the situation.

Adapt and Improve

Just when you think you’ve figured out how to increase organic leads from SEO or generate more prospects through Social Ads, Google and Facebook pull a fast one on you and change their algorithms — how rude. At DD, our clients trust us to adapt and improve our strategic game plans, our products, and our services to maximize their investment as the digital landscape morphs.

Make it Fridge-Worthy

Excellence is what we strive for in everything that we create — whether it be a blog posts, a website, an eBook, or a chatbot. Our goal is to execute well-thought-out strategies that produce exceptional pieces of content which generate remarkable results.

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Apply for this job

Email resume, cover letter, and character references to Teresa de Brey, Director of Marketing Operations, at teresa@directdevelopment.com.

Apply for this Job